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Medical guide

Patient Guide

Patient information for Goyang Team Doctor Orthopedic Clinic

Outpatient Care Directions Notice

Outpatient Care

CategoryOrthopedics
WeekdaysMon · Thu (evening hours)09:00 - 21:00
Tue · Wed · Fri09:00 - 19:00
Saturday09:00 - 14:00 (no lunch break)
  • Opening Notice | We begin seeing patients on Monday, September 21, 2026
  • Chuseok Holiday Notice | Open until 14:00 on Thursday, September 24 · Closed Friday, September 25 through Sunday, September 27
  • Weekday lunch break 13:00 - 14:00
  • Evening hours until 21:00 on Mondays and Thursdays
  • Closed on Sundays and public holidays
  • Call us at 031-970-7588

First-time visitors (new patients)Same-day registration may close early depending on patient volume, so please check before you visit.

  • Please bring a valid ID or your National Health Insurance card.
  • At the front desk, please fill out the new patient registration form, sign the personal information consent form, and have your registration confirmed.
  • If you are bringing a referral letter, doctor's note, or imaging files (CD, USB) from another hospital, please submit them when you register.

Priority for Patients with Appointments

  • To shorten waiting times for our visitors, patients with appointments are seen first.
  • If you visit without an appointment, please understand that your wait may be longer because patients with appointments are seen first.
  • Same-day visits are accepted through walk-in registration only.

Medical Certificates & Documents

* Medical certificate fees per Ministry of Health and Welfare Notice No. 2017-166 (Article 45-3 of the Medical Service Act)

When the patient applies in person

  • Bring a valid ID (resident registration card, driver's license, passport, etc.) or an official document that verifies your identity
  • Minors: legal guardian's ID or proof of legal guardianship * Ages 10–16: one of student ID, family relation certificate, or resident registration abstract

When a relative of the patient appliesSpouse, parents, grandparents, children, grandchildren, or the spouse's parents (parents-in-law)

  • Copy of the patient's ID
  • Copy of the applicant's ID
  • A document verifying the family relationship, such as a family relation certificate or resident registration copy
  • Consent form for viewing and copying medical records, signed by the patient * Not required for minors under 14

When the patient's representative appliesSiblings, sons-in-law, daughters-in-law, or other representatives

  • Copy of the patient's ID (not required for children under 17 who have not yet been issued a resident registration card)
  • Copy of the applicant's ID
  • Consent form for viewing and copying medical records, signed by the patient
  • Power of attorney for viewing and copying medical records, signed by the patient
  • A personal signature cannot be replaced with a seal. * For minors under 14, the legal guardian completes the form; please bring a family relation certificate or resident registration copy

When the patient's consent cannot be obtained

  • Copy of the applicant's ID
  • A document verifying the family relationship (for relatives) or a power of attorney between the relative and the representative (for representatives)
  • If the patient is deceased: a document confirming the death (family relation certificate, removed family register, death certificate, etc.)
  • If the patient is unconscious or unable to sign due to serious illness or injury: a medical certificate confirming that the patient is unable to sign
  • If the patient is missing: a document confirming the disappearance, such as a copy of the court's declaration of disappearance
  • If the patient is unable to express their wishes: a copy of the court's adult guardianship (incompetency) ruling, or a certificate from a psychiatrist confirming legal incapacity

Medical Certificates (Including Doctor's Notes)

Under Article 17 of the Medical Service Act, medical certificates, postmortem certificates, and other certificates may be written and issued to patients only by a practicing physician or dentist who personally examined the patient.

STEP 01.Register on a day your attending doctor sees outpatients
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STEP 02.Consultation with the attending doctor and preparation of the certificate
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STEP 03.Review the certificate and pay at the front desk

Please Note

- Medical certificates and doctor's notes must be requested by the patient in person.

- Certificate fees are charged separately from medical fees.

Directions

Map and directions — a 2-minute walk from Hwajeong Station Exit 1; parking available at Hwajeong E-mart across the street
  • Address   | 58, Hwasin-ro 260beon-gil, Deokyang-gu, Goyang-si, Gyeonggi-do, 3F (Rooms 301–304)
  • Parking | Parking available at Hwajeong E-mart across the street
  • Phone | 031-970-7588
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